Privacy Policy

At Three Elephants Travels, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when using our website or booking our travel services.


Information We Collect

We may collect the following information:


  • Name, email address, phone number, and postal address
  • Passport details and travel-related information (where required)
  • Emergency contact details
  • Payment and billing information
  • Travel preferences, dietary requirements, and medical information relevant to your tour
  • Information submitted through enquiry forms or newsletter subscriptions


How We Use Your Information

We use your information to:


  • Process and manage your tour bookings
  • Arrange accommodation, transportation, and other travel services
  • Communicate booking confirmations, itinerary updates, and travel information
  • Respond to enquiries and customer support requests
  • Improve our website and services
  • Send promotional offers or newsletters (only where permitted)


You may opt out of marketing communications at any time.


Sharing Your Information

To deliver our services, we may share relevant information with trusted third-party service providers, including:


  • Hotels and accommodation providers
  • Transport providers
  • Activity and excursion operators
  • Payment processing providers


We only share the information necessary to provide your requested services.


Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration, or disclosure.


Cookies

Our website may use cookies and similar technologies to improve your browsing experience, analyse website traffic, and enhance our services.


Your Rights

You may request to:


  • Access your personal information
  • Correct inaccurate information
  • Update your contact details
  • Request deletion of your personal data where legally applicable


Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party websites.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with immediate effect.

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